Accessibility statement

What is digital accessibility ?

Digital accessibility is a set of rules and best practices that cover functional, graphical, technical, and editorial aspects, among others.

Following these rules and best practices helps ensure that digital contents (websites, mobile apps, PDF documents, etc.) are accessible to people with disabilities.

An accessible website, for example, allows users to:

  • Customize their display through the operating system and/or browser (enlarging or reducing text size, changing typography, modifying colors, stopping animations, etc.).
  • Navigate using assistive technologies such as screen readers or braille displays.
  • Navigate without using a mouse, using only the keyboard, switches, or through a touchscreen.
  • Access video and audio content using subtitles and/or transcripts.
  • Etc.

 

Digital Accessibility Commitments

BPCE Digital & Payments is committed to making its websites (internet, intranet, and extranet), mobile applications, software products, and digital urban furniture accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005 (French regulations). and in line with the ambitions and commitments of Groupe BPCEto which it belongs.

Groupe BPCE is currently implementing a programme aimed at enhancing digital accessibility, one of the key elements of which is the development of a 2025-2027 multi-year plan common to all its entities.

 

RGAA Accessibility Statement

This statement applies to API Store Groupe BPCE: https://apistore.groupebpce.com

Compliance Status

API Store Groupe BPCE is partially compliant with the RGAA (General Accessibility Improvement Framework) - version 4.1.2. due to non-conformances listed below:

In the event of a planned redesign or decommissioning of the service, no action will be taken.

Test Results

The compliance assessment carried out by Temesis reveals that:

  • 62,86% of the RGAA criteria are met

In Detail

  • Number of compliant criteria: 44
  • Number of non-compliant criteria: 26
  • Number of non-applicable criteria: 36

Non-accessible content

The content listed below is not accessible for the following reasons:

List of non-compliant criteria:

  • 1.2 - Is every decorative image correctly ignored by assistive technologies? 
  • 1.3 - For each image conveying information with a text alternative, is this alternative relevant (excluding special cases)? 
  • 1.8 - In the absence of a replacement mechanism, each image of text conveying information must, if possible, be replaced by styled text. Is this rule respected (excluding special cases)? 
  • 3.2 - On each web page, is the contrast between the colour of the text and the colour of its background sufficiently high (excluding special cases)? 
  • 3.3 - On each web page, are the colours used in the user interface components or graphic element conveying informations sufficiently contrasting (excluding special cases)? 
  • 5.4 - For each data table with a title, is the title correctly associated with the data table? 
  • 5.6 - For each data table, are each column header and each row header correctly declared? 
  • 6.1 - Is every link explicit (except in special cases)? 
  • 7.1 - Is each script, if necessary, compatible with assistive technologies? 
  • 7.3 - Is each script accessible and operable by keyboard and any pointing device (excluding special cases)? 
  • 7.4 - For each script that initiates a context change, is the user warned or does the user have control? 
  • 8.7 - On each web page, is each language change indicated in the source code (excluding special cases)? 
  • 8.9 - On each web page, tags must not be used only for layout purposes. Is this rule respected? 
  • 9.1 - On each web page, is the information structured by the appropriate use of headings? 
  • 9.3 - On each web page, is each list correctly structured? 
  • 10.1 - In the website, are style sheets used to control the presentation of information? 
  • 10.2 - On each web page, is the visible content conveying information still present when the style sheets are deactivated? 
  • 10.3 - On each web page, does the information remain understandable when the style sheets are deactivated? 
  • 10.4 - On each web page, is the text still readable when the font size is increased by at least 200% (excluding special cases)? 
  • 10.6 - On each web page, is each link whose nature is not obvious visible in relation to the surrounding text? 
  • 10.9 - On each web page, information must not be conveyed solely by shape, size or location. Is this rule respected? 
  • 10.11 - For each web page, can the content be presented without any loss of information or functionality and without having to scroll vertically for a window with a height of 256 px or horizontally for a window with a width of 320 px (excluding special cases)? 
  • 11.1 - Does each form input field have a label? 
  • 11.5 - In each form, are the related form controls grouped together, if necessary? 
  • 12.8 - On each web page, is the navigation sequence consistent? 
  • 13.3 - On each web page, does each downloadable office document have an accessible version (excluding special cases)? 

Exemptions for disproportionate burden

  • None

Content not subject to the accessibility obligation

  • Files available in office formats published before September 23, 2018; 
  • Third-party content that is not funded, developed by, or under the control of, the organization in question: 
    • hCaptcha
    • Bandeau Cookies
    • swagger API ui

Preparation of this accessibility statement

This statement was prepared on 30/12/2025

In an ongoing effort to improve digital accessibility, BPCE Digital & Payments ensures that its digital services comply with regulatory transparency obligations.  

In case of expiration of the validity of this accessibility statement, an accessibility assessment based on the RGAA will be scheduled to renew it as soon as possible.  

Technologies used for the creation of the website

  • HTML
  • CSS
  • JavaScript

Test Environment

Testing of the sample pages was performed with the following web browser and screen reader combinations: 

  • Windows, NVDA 2025.3.1, Firefox 146 
  • Windows, Jaws 2025, Firefox 146 
  • macOS, VoiceOver, Safari 
  • Android natif, TalkBack 15.1, Chrome 
  • OS, VoiceOver, Safari

The following tools were used in the evaluation: 

  • Colour Contrast Analyser
  • HeadingsMap
  • Web developer
  • ARC Toolkit

Pages of the website that have been the subject of the compliance assessment

  1. Accueil - https://apistore.groupebpce.com/fr  
  2. Accessibilité - https://apistore.groupebpce.com/fr/accessibilite
  3. Mentions légales - https://apistore.groupebpce.com/fr/regulatory-information  
  4. FAQ - https://apistore.groupebpce.com/fr/faq  
  5. Support technique - https://apistore.groupebpce.com/fr/support-technique  
  6. Catalogue API - https://apistore.groupebpce.com/fr/apis  
  7. Fiche - Vue d’ensemble - https://apistore.groupebpce.com/fr/api/disponibilite-des-fonds-2?etablissement=94  
  8. Fiche - Documentation - https://apistore.groupebpce.com/fr/api/enregistrement-dsp2#documentation  
  9. Fiche - Guides - https://apistore.groupebpce.com/fr/api/disponibilite-des-fonds-2?etablissement=94#tab-0-guide-1  
  10. Fiche - Historique - https://apistore.groupebpce.com/fr/api/disponibilite-des-fonds-2?etablissement=94#history 

 

Feedback and Contact information

If you are unable to access any content or service on this website, you may contact us through one of the following means describing your concern: 

Enforcement Procedure  

  1. You have identified one or more breaches of the regulations relating to digital accessibility on this website (presence of accessibility defects, absence of reporting obligations, etc.). 
  2. You have contacted us to let us know. 
  3. You have not received a satisfactory response. 

Then, as a French citizen, you can:

Contact Arcom  

To report one or more breaches of the regulations relating to digital accessibility, go to the contact form on the Arcom website.
 

Contact the Defender of Rights  

To assert your rights in relation to accessibility defects that you have encountered: