Accessibility statement

What is digital accessibility ?

Digital accessibility is a set of rules and best practices that cover various aspects including functional, graphical, technical, and editorial elements.

Adhering to these rules and best practices ensures that digital content (websites, mobile applications, PDF documents, etc.) is accessible to people with disabilities.

An accessible website allows users to:

  • Customise their display via the operating system and/or browser (enlarging or reducing text size, changing typography, modifying colours, stopping animations, etc.).
  • Navigate using assistive technologies such as screen readers or braille displays.
  • Navigate without using a mouse, solely with the keyboard, switches, or via a touchscreen.
  • Access videos and audio content with the help of subtitles and/or transcripts.
  • Etc.

 

Digital Accessibility Commitments

BPCE Digital & Payments is committed to making its websites (internet, intranet, and extranet), mobile applications, software packages, and digital urban furniture accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005 (in French).

Currently, the Groupe BPCE is implementing a programme aimed at enhancing digital accessibility, one key element of which is the development of a multi-year accessibility scheme for 2025-2027 that is common across all its entities. BPCE Digital & Payments is part of this unified framework.

 

Declaration of Non-Conformity with the RGAA

This temporary declaration applies to the Groupe BPCE  API Store website: https://apistore.groupebpce.com. 

 

State of Compliance

This website is non-compliant with the RGAA (Référentiel Général d’Amélioration de l’Accessibilité, or “General Reference Framework for Improving Accessibility") due to the absence of an audit to evaluate its compliance.

In the event of a redesign or planned decommissioning of the site, no actions will be undertaken.

 

Establishment of this Declaration

This declaration was established on 25 September 2025.

 

Feedback and Contact

If you are unable to access any content or service on this site, you can contact us using one of the methods below, describing your issue:

 

Recourse Procedures  

If you have identified one or more breaches of the regulations regarding digital accessibility on this website (presence of accessibility issues, absence of declarative obligations, etc.), and you have contacted us to inform us of this but have not received a satisfactory response, you have the option to:

  • Contact Arcom  
    To report one or more breaches of the regulations concerning digital accessibility, please visit the contact form on the Arcom website.
     
  • Contact the Defender of Rights  
    To assert your rights regarding accessibility issues you have encountered: